Other Ways to Order
Please email or send us a Facebook message with your order requests. If the request is urgent please indicate so in the email heading/voicemail. Please provide as much detail as possible in your initial request including: product(s), number of people expected, design (for cakes and custom treats), the date of pick-up or delivery, location of delivery, allergy information and contact information. Inquiries will be responded to as quickly as possible.
We appreciate at least one weeks notice to fill your large order of breads, sweets or any cakes. Intricate cakes and wedding cakes require 4 weeks notice and a consultation at the time of ordering.
All orders must be paid in full at the time of pick-up/delivery. Payments can be made by cash, e-transfer, debit or credit. Please indicate beforehand if you will be paying by debit or credit. A 2% fee is charged for all credit card payments. The payee is responsible for any charges acquired for insufficient funds or cancelled e-transfers.
Large orders including custom cakes and weddings require a 50% deposit at the time of booking.
Delivery & Pick-up
Product pick up on customized orders will be agreed upon on the ordering contract. Time is very important to us, if orders are not picked up on time a late fee of $10/30 minutes may occur if previous arrangements were not made. Likewise, $10/30 minutes will be deducted from an order total if Bryson Family Bakery fails to deliver per the agreed upon time.
There is no charge on deliveries in Iona, Belfast or Eldon.
Deliveries elsewhere will be charged a rate of 0.45/km. The delivery rate on promotional orders may be waived and will be indicated on the order form.
Delivery and set-up is included in the quote of all weddings and cakes over 2 tiers.
Late Order Policy
Large orders received less than one week prior to the event start date may be refused or subject to an additional fee depending on the availability of Bryson Family Bakery and the demands of the order. These fees are subject to change and may be waived depending on the circumstances.